Ravenscar Surgery

01642 759 090

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints policy

COMPLAINTS PROCEDURE POLICY COMPLAINT FORM ENGLAND We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the ... [continue] Complaints policy

How to register

LIST CLOSURE Unfortunately due to the extremely high number of patients currently registered at this surgery, we have closed out list and will no longer accept applications for new patients ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

Practice Policy – How we can help you!  We aim to promote good health and encourage prevention of disease  We offer facilities for ante-natal care, family planning, asthma, diabetic and ... [continue] Patient rights and responsibilities

Practice boundary

The Practice covers the following areas: Redcar, Dormanstown, Kirkleatham, Wilton Village, Marske, New Marske, Dunsdale, Lazenby and Yearby.  Please check on the link below to see if you are within ... [continue] Practice boundary

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour