Seasonal Influenza Clinics will be commencing from the 7th September 2020. Patients over 65 will be contacted in the first instance to book an appointment followed by the under 65’s in the at risk groups.
Please note that people in the 50-64 year old age group will NOT be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.
If you are 50 – 64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited.
Important information about the Coronavirus (COVID-19)
The NHS across Teesside will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.
The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
The Chief Medical Officer announced on Friday 13 March that the country is moving towards the ‘Delay’ stage of the response to coronavirus (Covid-19).
The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:
a high temperature
a new continuous cough
DO NOT GO TO A GP SURGERY, PHARMACY OR A HOSPITAL. YOU DO NOT NEED TO CONTACT 111 TO TELL THEM YOU’RE STAYING AT HOME.
Use the NHS 111 online coronavirus service if:
you fell you cannot cope with your symptoms at home
Everyone is being reminded to follow Public Health England advice to:
always carry tissues with you and use them to catch your cough and sneeze, then bin the tissue, wash your hands, or use gel sanitiser.
Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
Avoid touching your eyes, nose and mouth with unwashed hands.
Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website:
GP surgeries have been asked to consult with patients by telephone rather that face to face. This measure protects our staff and patients. This change will be implemented as from Monday 16 March 2020.
Please be assured that the staff at the Ravenscar Surgery are working extremely hard to implement measures to ensure we continue to provide a high standard of care to all our patients. There is no cause for panic or alarm, we have contingency plans to ensure the continuity of your GP healthcare service.
All patients with pre-booked appointments will be contacted via text or telephone to determine the best course of action.
Online prescription services will continue to be managed on a daily basis, urgent requests will be accepted via the telephone. All prescriptions will be sent electronically to your nominated pharmacy.
Patients will NOT be able to collect prescriptions from the surgery.
We will continue to keep you updated and ask for your patience and support at this challenging time for the NHS.
If you are concerned that you may have been exposed to Coronavirus (COVID-19) please access NHS 111 online see the URL below:
For general information regarding the virus please use below URL:
We are open 8.00am – 6pm Monday, Tuesday, Thursday, Friday and 8.00am – 7.30pm on Wednesday .
Please note we are closed on Weekends and Bank Holidays.
GP appointments are available during the hours listed below.
To see a doctor or nurse please telephone us or come into the surgery to book an appointment. For information on what to do when the surgery is closed click here.
Monday: 8.30am – 11.30am and 3.00pm – 5.30pm Tuesday: 8.30am – 11.30am and 3.00pm – 5.30pm Wednesday: 8.30am – 11.30am and 4.00pm – 7:30pm Thursday: 8.30am – 11.30am and 3.00pm – 5.30pm Friday: 8.30am – 11.30am and 3.00pm – 5.30pm
GP opening hours have been extended for all GP practices in the South of Tees CCG area. To improve primary care services outside normal hours, patients can now access the South Tees Access and Response (STAR) Service.
Four GP centres now extend evening and weekend opening times for patients seven days a week, from 6pm to 9.30pm Monday to Friday and 8am to 9.30pm on weekends and Bank holidays. For more details visit http://www.southteesaccessresponse.nhs.uk/